NetCom is Norway’s second largest mobile operator, counting around 1.2 million customers. It has a mobile network that reaches across Norway and provides a wide range of communications solutions for consumers and businesses alike.
Mobiletech has worked with NetCom since 2008 to deliver all its mobile marketing. The company saw an opportunity to engage customers through the mobile channel to help increase mobile usage and loyalty to Netcom as well as reduce customer churn. In addition it was looking to reduce costly customer service activities by enabling customers to ‘self help’ on the mobile phone.
Mobiletech has delivered a wide spectrum of mobile products and services such as mobile web, apps, messaging and consulting. Further services include hybrid apps, a ‘my page’ solution, mobile alert services and hosting mobile landing pages in connection with a range of customer campaigns.
NetCom has become one of the most experienced advertisers using the mobile channel in Norway. In addition, the mobile is its most important means of communicating with customers.
